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First Steps in Surrogacy and Egg Donation: A Guide to Your Consultation Call with ACRC Global

  • Writer: ACRC Global
    ACRC Global
  • Aug 1
  • 3 min read
Woman speaks with one of ACRC Global's case managers about Egg Donation, Surrogacy & IVF Concierge Support
Woman speaks with one of ACRC Global's case managers about Egg Donation, Surrogacy & IVF Concierge Support

Embarking on a journey through egg donation, surrogacy, or IVF can feel overwhelming, especially when you're just starting out. At ACRC Global, we’re here to simplify and support that process. Your first call with a case manager is an essential first step, and our goal is to make it feel welcoming, informative, and tailored to your needs. We encourage anyone who is considering starting their journey to book a free consultation with us. This way we can help answer any initial questions or concerns you may have.

We know it can be intimidating to start this process, but we want you to know that this call is noncommittal and we simply want to be a resource for you. This decision is a huge one and helping you to feel prepared is what we strive for. In this blog we will go over what to expect in that initial conversation, whether you're an Intended Parent hoping to grow your family, or just beginning to explore your options.

Interested in setting up a call now?



What Does a Case Manager Do?

At ACRC Global, your case manager serves as your dedicated point of contact throughout the entire matching journey. We work closely with intended parents, IVF clinics, egg donors, and surrogates to ensure that every step, from initial matching to medical coordination, is smooth, clear, and thoughtfully managed. Our goal is to guide you with care, keep you informed, and support you through each phase of your IVF, egg donation, or surrogacy journey. Whether you're:

  • Searching for a good-fit egg donor,

  • Searching for the goo-fit surrogate candidate,

  • Or navigating IVF treatment,

We’ll help guide you through each step, so you never feel lost or alone.


What Happens During the First Call?

Our first call is a chance to get to know you, understand your goals, and introduce how our services work. We typically cover:

  • Your family-building goals: Are you looking for an egg donor? A surrogate? Do you already have embryos or need support choosing a clinic?

  • Program overview: We’ll explain how our different programs (including Anshin, Regular, and Guarantee) work, what’s included, and what timelines to expect.

  • Medical and logistical planning: If you're working with a fertility clinic already or need help selecting one, we’ll help coordinate next steps.

  • Legal and ethical considerations: We’ll introduce how agreements work from the entire journey and how we ensure everything aligns with regulations.

Most importantly, this is a safe space to ask any questions, share concerns, or simply explore your options without pressure.


How to Prepare for Your Surrogacy & Egg Donation Consultation

You don’t need to prepare much, but here are a few ways to make the most of it:

  • Think about your goals: Are you hoping to match quickly? Do you have a specific timeline or budget in mind?

  • List your questions: We’re here to clarify everything, from medical screening to compensation, international logistics, or embryo transfer procedures.

  • Preferences of the candidate: We take pride in offering personalized, ethical, and respectful matching, ensuring all parties feel seen and supported.

  • Have your partner or a loved one join (if you'd like): This journey can be emotional and personal. Having someone by your side can help.


ACRC Global’s Approach: Concierge-Level Care

We are more than a surrogacy and egg donation agency. We provide full-service IVF concierge support, which means:

  • Helping you select or communicate with fertility clinics

  • Coordinating logistics and timelines with your legal, medical, and donor/surrogate teams,

  • Offering language support, cultural guidance, and personal care, especially for families traveling from overseas.


You’re in the Right Place

At ACRC Global, we’ve helped hundreds of families navigate complex fertility paths with compassion, professionalism, and integrity. Whether you’re just beginning or ready to take the next step, we are here to walk alongside you every step of the way. Scheduling a consultation for surrogacy or egg donation is the first small step towards an amazing journey.


Let’s Connect

No matter where you are in the process, early research or ready to match, our team is here to support you. Schedule your first consultation, and let’s take the next step toward building your family together.

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